Warranty Information
Peace of mind with every purchase. We stand behind the quality of everything we sell.
Manufacturer
New Items
Full manufacturer warranty applies to all brand new items
12 Months
Refurbished
Audio Trader warranty on all refurbished equipment
6 Months
Pre-owned
Audio Trader warranty on all used/pre-owned items
What's Covered
Electronic component failures
Mechanical defects
Structural issues under normal use
Manufacturing faults
What's Not Covered
Damage from misuse, accidents, or neglect
Cosmetic wear and tear
Modifications or repairs by unauthorised parties
Normal wear items (strings, tubes, batteries, etc.)
How to Make a Claim
1
Contact Us
Get in touch with your order number and a description of the issue.
2
Assessment
We'll review your claim and may request photos or further details.
3
Resolution
We'll repair, replace, or refund as appropriate. Fast turnaround guaranteed.
Need to make a warranty claim?
Contact Us