Frequently Asked Questions
If you have additional questions or need further assistance, please don't hesitate to contact us. We're here to provide you with a smooth and enjoyable experience throughout the trade-in and purchasing process.
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How do I get a quote for my musical equipment?
To get a quote, simply fill out our web form or send us an email directly to hello@audiotrader.co.uk make sure to include details about your item, including brand, model, condition, and any accessories. Upload clear photos, and we'll provide you with a competitive quote.
What types of musical equipment do you accept for trade-ins?
We accept a wide range of musical equipment, including guitars, basses, keyboards, amplifiers, pedals, and more. If you're unsure whether your item qualifies, feel free to contact us.
How is the value of my equipment determined?
Our team of experts evaluates each item based on factors like brand, model, condition, and current market demand. We strive to provide fair and competitive quotes for all trade-ins.
How do I receive my payment?
You can choose your preferred payment method during the acceptance process. We offer options such as PayPal, bank transfers, and more. You'll receive your payment once we've verified your equipment.
What happens if there's a discrepancy in the condition of my item?
In the unlikely event that there's a significant discrepancy between the item's condition and the information you provided, we will contact you to discuss a fair resolution. We aim to ensure a transparent and satisfactory experience for all parties.